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Underage 2012
Underage Festival 2012 will take place in Shoreditch Park on Friday the 31st of August from 11:00 a.m. until 8pm.
As you know, Underage Festival is the World’s first strictly 13 to 18′s credible music festival. The Festival will host 10’000 teenagers attending this event with a load of rock n’ roll bands with no parents or guardians allowed. We know that for many, this may send alarm bells ringing - you want to know what health and safety and security procedures are in place and what amenities will be available. Underage Festival is working directly with the local Police and Tower Hamlets in the following departments: Health & Safety, Child Protection, Environmental Health, Events and Licensing. Together we have put in place systems which will give your teenager a great and safe time. TfL’s journey planner will give tell you the best way of getting to and from the park www.tfl.gov.uk Remember that all Under16s can travel free on the bus and tram with their free Zip Oyster photocard - www.tfl.gov.uk/zip if the kids haven’t already got one
We hope the following information answers all your questions and puts you at ease.
Travel
Shoreditch Park is located 5 minutes from Old St Underground Station.
TfL’s journey planner will give tell you the best way of getting to and from the park www.tfl.gov.uk Remember that all Under16s can travel free on the bus and tram with their free Zip Oyster photocard - www.tfl.gov.uk/zip if the kids haven’t already got one
BIG GREEN COACH
Big Green Coach is the exclusive coach partner to Underage Festival offering return coach travel from 21 locations.
Picking up from: Bluewater, Brighton, Canterbury, Chelmsford, Colchester, Crawley, Gillingham, Guildford, Hemel Hempstead, Ipswich, Luton, Milton Keynes, Oxford, Portsmouth, Reading, Redhill, Royal Tunbridge Wells, Sevenoaks, Slough, Southampton and Tonbridge. Choose either coach-only or coach and festival ticket packages!
No need to worry about you or your loved one driving, parking, missing the last train or getting the tube late at night. Big Green Coach takes the hassle out of your travel.
Click http://www.biggreencoach.co.uk/underagefestival to guarantee your seat!
Security
There will be experienced security on the entrance gate (AP Security) who will be asking for ID to ensure that only those young people between 13 and 18 are granted entry. Acceptable identification needs to include a photo eg Passports. If the ticket holder is unable provide acceptable ID when required, the security guard will refuse admittance - refunds are not applicable. This is a term of entry. All ticket holders will enter at the main gate. Here their age will be checked and they will be given a light pat down search by AP Security. Any ticket holders AP Security feel need a more extensive search or questioning, will be asked to move over to a Male or Female search tent manned by two same sex, CRB checked security officers. The ticket holder has a right to refuse being searched, but of course, we retain the right to refuse admittance. This system has been extensively researched and agreed with by the local authorities and Police who will also be present. Inside the perimeter, the Festival will have an experienced security company manning and securing the site with CRB checking for any personnel who could be in close contact with the audience.
Parents & Guardians
Parents and guardians will not be permitted to enter the site but are welcome to come to the gate to ensure that young people enter the site. There will be catering outside the site serving hot and cold drinks while you wait.
Parking
Information on Parking at this year’s event available soon.
Mobiles and Public Telephones
We expect guardians to equip their teenagers with a mobile phone for the day as there is no public telephone on site. We do have telephone lines in case of emergency only. In the case of emergency, young people should go the welfare tent inside the site adjacent to the main entrance where our staff will provide assistance.
Alcohol
As an underage festival we do not allow any alcohol on the festival site. The bars on site serve only non-alcohol drinks and all bags are checked for alcohol by security upon entry to the festival.
Drop off Point
There is no official drop off point.
Collection Point
If you are driving and collecting your teenagers, firstly please equip them with a fully charged mobile phone for the day. Consult the website map and pick a place and time to meet.
Welfare Facilities
The welfare tent is the central hub for all child welfare issues on site and will be manned throughout the event by experienced and suitably qualified child welfare staff. It is located inside the main gate - if you need to contact thewelfare team, please come to the main public entrance to the festival and ask security to contact the welfare team. You will not be permitted to enter the site.
Finding Us
The most direct route to the Festival is from Old Street tube station to the park. Please consult your Travel Page for the many other routes (Silverlink, Bus and tube) to the site.
First Aid
St John’s Ambulance are providing First Aid services to the event and may be found at the welfare area adjacent to the main entrance and by the main stage.
General Info
There will be an information point for all enquiries including local transport information. This is located at the welfare area by the main entrance.
There are no refunds other than cancellation of Underage Festival.
Lost property
There will be lost property facilities on site. Please contact us if you
have lost anything after the event: [email protected]
(mailto:[email protected])
Cashpoints
Cashpoints will be available on site, but will charge for withdrawls. Please ensure that young people have sufficient money with them.
Food
No food will be allowed to be brought inside the gates.
There will be several food concesions on site selling a wide variety of food and drink to festival goers. We aim to provide a good mix including vegetarian options.
Only sealed bottles of water up to 1L capacity will be permitted in to the event. No other types of drink, or unsealed bottles are allowed.
Pets!
Pets of any kind are not permitted.
Disabled Ticket Holders
If you have accessibility difficulties and need full time assistance while at the event then we offer 2 tickets for the price of 1 so that you may bring a personal assistant at no extra cost. These tickets are available for people who would otherwise not be able to attend the event – as tickets for the event as a whole, are limited (and expected to sell out) please do not book this ticket unless you do really require it.
To apply for a PA ticket please contact Ticketmasters special access telephone booking line on 0844 847 1655.
For any questions please email [email protected]